Privacy Policy

Last updated: November 10, 2026

In short

You don't need an account, and we never ask for your name, email or any personal details.
Your progress is stored only on your phone.
Ads are served by Google AdMob, which may use data from your device depending on the consent you give.
We send anonymous usage statistics to improve the game. You can turn them off in Settings.

1. Who is responsible

TWIRO is a game made by an independent developer. For any question about this policy or your data, write to app.twiro@gmail.com.

2. What is stored on your device

So you can pick up where you left off, the app stores on your phone:

completed levels, stars and your best move counts;
your sound, music, vibration, reminder and statistics settings;
your available hints and cards, and whether you have TWIRO Premium (with its expiry date);
counters used to space out ads between levels.

This data is not sent to any server of ours. It is deleted when you uninstall the app. If you turn reminders on, they (daily challenge, daily gift) are scheduled and shown by your own phone and never go through a server. Usage statistics are separate and explained in section 7.

3. Ads (Google AdMob)

TWIRO shows Google AdMob ads: optional videos that give you hints, and ads between levels. To serve and measure them, Google and its partners may collect:

device identifiers: the Android advertising ID or, on iOS, the IDFA if you allow it;
your IP address and the approximate location derived from it;
device and operating system information;
how you interact with ads, and diagnostic data.

Google uses this information to serve ads, measure their performance, prevent fraud and, only with your consent, personalize them. Learn more at How Google uses information from sites or apps that use its services and in the Google Privacy Policy.

4. Your consent

European Economic Area, United Kingdom and Switzerland: when you start playing we show Google's consent form, where you can accept, reject or choose. You can change it at any time with the shield button next to the sound and vibration buttons.
iPhone and iPad: we ask for tracking permission (App Tracking Transparency). If you don't allow it, the IDFA is not used. You can change it in Settings › Privacy & Security › Tracking.
Android: you can reset or delete your advertising ID in your device's privacy and ads settings.

If you don't give consent, you may still see ads, but they are not personalized with your data.

5. App updates

TWIRO downloads new content, such as levels and fixes, from Expo's servers (expo.dev). To do so it sends technical data: the app version, the operating system and a random installation identifier that Expo uses to count active users, plus the IP address, as with any internet connection. Learn more in Expo's privacy policy.

6. In-app purchases

If you buy something in the app (hints, ×3 cards or TWIRO Premium), the payment is processed by Apple or Google. We never receive your payment details. The app asks the store what you bought to activate it; no server of ours is involved. The conditions are in the Terms of Use.

7. Usage statistics

To learn which parts of the game work and which need improving (for example, the levels where people get stuck), TWIRO sends anonymous usage statistics to PostHog (PostHog Inc., United States), which processes them on our behalf. They include:

which screens are opened and what happens in the game: levels started and solved, moves, play time, hints, gifts, reminders, ads watched and purchases started;
the device model, operating system, language and app version;
a random installation identifier;
the approximate country, derived from the IP address;
errors that close the app, so we can fix them.

They don't include your name, email, contacts or advertising identifier; they are not linked to your identity, not used to show you ads and never sold. You can turn them off at any time in Settings → Anonymous statistics. More information in PostHog's privacy policy.

8. What we don't do

We don't sell your data.
We don't use usage statistics to show you ads, and we don't link them to your identity.
We don't access your contacts, photos, microphone, camera or precise location.

9. Children

TWIRO is for a general audience and is not directed at children under 13. We don't knowingly collect data from children. If you believe a child has sent us personal data, write to us and we will delete it.

10. Your rights

What the app keeps about you lives on your device and is removed when you uninstall it. Usage statistics are anonymous and you can turn them off in Settings. For data processed by Google, use My Ad Center. You can write to us with any request. If you live in the European Union or the United Kingdom, you may also lodge a complaint with your data protection authority.

11. Changes to this policy

If we change this policy we will update the date above. If the change is significant, we will also announce it in the app.